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Hotel One Commitment to You During COVID-19
Hotel One Commitment to You During COVID-19

Start enjoying benefits the moment you enroll!

Thank you for continuing your support to Hotel One By Pearl Continental, we have taken a number of precaution steps related to the outbreak of the Novel Coronavirus disease (COVID-19) in order to maintain a safe, secure environment for our valued guests and employees by following guidelines from WHO and the local health departments. Our management teams are also on standby 24/7 to support the property hotel with local and regional authorities.

Our Hotel Activity SOP

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests during in the property. On a daily basis, our hotel team are working to ensure that they meet the latest guidance on hygiene and cleaning. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene and cleaning product specifications to guest room and common area cleaning procedures.

Specific steps we are taking include:

  • Hand Hygiene: Proper and frequent hand washing is vital to help combat the spread of viruses. Hand Sanitizers are placed at Hotels enterance & in public areas.
  • Cleaning Products and Practices: Our hotels use cleaning products and protocols which are effective against viruses, including:
  • Guest Rooms: Hotels use cleaning and disinfecting procedures to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.
  • Public Spaces: Hotels have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, door handles, public bathrooms, and even room keys, parking area, hotel entrance, lobby, restaurant.

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